Bt50 Privacy Policy — Protecting Your Personal Information
Bt50 is committed to protecting the privacy of every Malaysian user on our platform. This policy clearly outlines the types of information we collect, how it is used, and your rights as a user.
Last updated: 2026
What information do we collect from you?
When you use the bt50 platform, we collect several categories of information to ensure our services operate correctly and securely:
- Account information: Full name, date of birth, phone number, email address, and IC or passport number submitted during registration for identity verification purposes.
- Device and browser information: IP address, device type, operating system, browser type, and access log data automatically recorded when you access our platform.
- Payment information: Transaction details in Malaysian Ringgit (MYR), including the payment method used, bank account number (in encrypted format), and deposit and withdrawal records. bt50 does not store credit card numbers directly.
- Usage data: In-platform browsing records, game preferences, betting history, and login session times for service improvement purposes.
- Cookies: Cookie data stored in your browser to maintain your login session and personalise your experience on the platform.
How is your information used?
Bt50 uses the information collected solely for legitimate purposes directly related to the provision of platform services. The primary purposes for which your data is used are as follows:
- Process account registrations, verify user identities, and manage active accounts.
- Process financial transactions including deposits, withdrawals, and bonus payouts in MYR.
- Detect and prevent fraudulent activity, multi-account usage, and other security threats.
- Sending account-related notifications, transaction updates, and promotional information to users who have opted in to receive them.
- Improving platform functionality and user experience based on collected usage data.
- Comply with applicable Malaysian legal requirements, including anti-money laundering obligations.
Bt50 does not use your information for any third-party marketing purposes without your explicit prior consent.
How do we use cookies and tracking?
The bt50 platform uses cookies to ensure a smooth and secure user experience. Cookies are small data files stored in your browser when you access our website. There are three main types of cookies we use:
- Session cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and interface configuration so you do not need to reconfigure them each time you log in.
- Security cookies: Helps us identify suspicious login attempts and protect your account from unauthorised access.
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform. bt50 does not use third-party cookies for advertising or cross-site tracking purposes.
Your data storage and information security
Bt50 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Key safeguards we have in place include:
- SSL (Secure Socket Layer) encryption on all communications between your browser and bt50's servers, ensuring your data cannot be intercepted in transit.
- Passwords are stored in hashed format with cryptographic salting — your actual password is never stored in readable form.
- Strict internal access controls ensure that only authorised personnel can access user data for legitimate support and operational purposes.
- Regular security audits and system monitoring to identify and address any new vulnerabilities or threats.
Your personal information is retained for as long as your bt50 account is active or as needed to provide our services. Following account closure, your data will be kept for the period required by law before being securely deleted.
Is your information shared with anyone?
Bt50 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- Payment service providers: Required transaction information is shared with authorised payment processors to facilitate deposits and withdrawals in MYR. These providers are bound by strict confidentiality agreements.
- Legal requirements: bt50 may be required to disclose user information to the relevant Malaysian authorities when mandated by law, court order, or a legitimate official investigation.
- Fraud prevention: In cases involving suspected fraudulent activity or money laundering, relevant information may be shared with law enforcement agencies.
In all of the above circumstances, bt50 discloses only the minimum information necessary and will notify users of any such disclosure where permitted by law.
Your rights as a bt50 user and how to reach us
Right to access, correction, and deletion
As a bt50 user, you have the right to request access to the personal information we hold about you, request corrections to any inaccurate or outdated information, and request deletion of your data under circumstances permitted by law. To submit any of these requests, please contact our support team at [email protected] and clearly state the nature of your request.
Changes to this Privacy Policy
Bt50 reserves the right to update this Privacy Policy at any time should there be changes to how we handle data or to applicable laws. Any material changes will be communicated to users via the platform or their registered email. You are encouraged to review this page periodically. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how bt50 handles your personal information, please contact us via:
Email: [email protected]
Our team will endeavour to respond to privacy-related enquiries as promptly as possible, typically within 7 business days. For general questions about the platform, you may also refer to our FAQ section.
Have more questions or ready to get started with bt50?
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